Finding client feedback on potential replacement windows is easier than ever today thanks to social media. If you are looking for a window company, take the time to review their client feedback. Here are a few reasons you should do this:
Run a search for replacement window companies in your area and you’re bound to receive quite a few recommendations from clients within a few miles from your home. It takes less than an hour to sift through the customer reviews, as websites like Angie’s List and the Better Business Bureau (BBB) use points or stars to display average customer feedback at a glance. Reputable contractors like Renewal by Andersen® of Central Pennsylvania have dedicated customer feedback pages on our websites.
Of course, average ratings do not draw a complete picture, which is why you should also read customer testimonials to learn more about the quality of a company’s replacement windows and installation services.
The best thing about testimonial pages is that they’re open forums. They let clients talk about their experiences without filter or editing. As a company, we get the opportunity to address any issues customers may have in a timely manner. For potential clients, it lets you see how a company deals with customer questions and complaints. Reviews help you decide whether or not the company is the right one for you.
Testimonial pages paint a clearer picture of how a company treats its clients. Everyone loves receiving a five-star rating, or a glowing recommendation. But for us, it’s more than just the praise; it’s an indicator that we are doing customer service the right way. We also take it as an opportunity to gauge what homeowners want, through their questions and suggestions, ultimately benefiting future clients like you.
To learn more about our commitment to customer service or explore our popular window styles like casement and sliding windows, reach out to us today. The Renewal by Andersen of Central Pennsylvania hotline is (717) 591-4900. You may also fill out our contact form to schedule a free in-home estimate. We serve many areas in and near Lancaster, PA.
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