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Renewal by Andersen of Central PA Reviews

Reviews
Submitted on: Jun 16 2017
From : York, PA 17403
Age : Over 60
Home Built : Prior to 1950
Gender: Female
5 5 5 / 5

This is the second house I've installed Renewal windows. Will complete this house within the year. Great job, wonderful product, excellent follow-up.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jun 14 2017
From : WAYNESBORO, PA 17268
Age : Over 60
Home Built : 1970-1979
Gender: Male
5 5 5 / 5

Extremely satisfied especially with installation crew.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jun 09 2017
From : Sinking Spring, pA
Age : Over 60
Home Built : 1980-1989
Gender: Male
1 5 1 / 5

Installation of the windows was fine but the screens did not fit the windows. We waited several months for the representative to bring the retooled screens except they were 1/4 too wide. We had the windows installed in February and it is now June. To date, we have 3 of 18 screens on our windows. Hence, don't ever be persuaded to buy Renewal by Andersen because they handle everything. A good company does NOT make the customer wait over 4 months running for the completion of the installation.
Likely to Recommend
1 / 5
Window Consultant
3 / 5
Installation
1 / 5
Product
2 / 5
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Submitted on: Jun 09 2017
From : Halifax, PA
Age : Over 60
Home Built : 1980-1989
Gender: Male
5 5 5 / 5

The crew arrived at the scheduled time and started the slider and door installations. They continued working until both jobs were completed. When the had a question, they addressed us as "sir" or "ma'am". When the installations were completed, they only way you knew anything was done, were the new slider and door. No mess for us to deal with. They even took time to snap a picture of the black snake that came to visit.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jun 07 2017
From : York, PA 17404
Age : Over 60
Home Built : Prior to 1950
Gender: Male
4 5 4 / 5

When installing in the bedroom damage was done to wall, the installer had taken pictures. We haven't heard back.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jun 07 2017
From : Dover, PA 17315
Age : 50-59
Home Built : Prior to 1950
Gender: Female
3 5 3 / 5

Still waiting for the finished job, the sealant that was used stick out like a sore thumb. The molding cover was not put on like we were told. The windows are a good product but the workmanship in the install and finishing were job. I have taken several days off from work to resolve the issues resolved.
Likely to Recommend
4 / 5
Window Consultant
3 / 5
Installation
3 / 5
Product
4 / 5
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Submitted on: May 31 2017
From : Spring Grove, PA 17362
Age : Over 60
Home Built : 1980-1989
Gender: Male
5 5 5 / 5

My wife and I are totally satisfied with the quality of the window and the efficiency of the installation. Aesthetically, the overall appearance of our new bay window is excellent!
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: May 31 2017
From : Bedford, PA
Age : Over 60
Home Built : 1990-1999
Gender: Female
1 5 1 / 5

It took from November to May to complete the installation of two windows. We originally contracted for four windows, but will not be purchasing the other two. The project was delayed because the measurements were done incorrectly and could not be installed and had to be reordered. The Harrisburg facility continually rescheduled and delayed the installation and were very rude in the process. It was clear that our satisfaction was important and we had to accommodate Anderson instead of the other way around.
Likely to Recommend
1 / 5
Window Consultant
2 / 5
Installation
5 / 5
Product
3 / 5
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Submitted on: May 30 2017
From : Carlisle, PA
Age : 18-39
Home Built : Prior to 1950
Gender: Male
4 5 4 / 5

The windows arrived when they said they would, installed when they said they would, and performed the way they said they would. I am very pleased.
Likely to Recommend
4 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: May 28 2017
From : Harrisburg, PA
Age : 50-59
Home Built : 1980-1989
Gender: Male
1 5 1 / 5

Renewal by Andersen sent & installed windows that were not Energy Star rated for my location. Renewal by Andersen does not mention that the doors they sell are made by a completely different manufacturer and covered by a separate warranty. The door delivered on the installation day was found to be too wide. This was discovered after the original door was removed and the interior trim had been destroyed. A replacement door was not available for more than 5 weeks after the initial install date. Last of all, my credit card was overcharged and I had to call to have it corrected.
Likely to Recommend
1 / 5
Window Consultant
1 / 5
Installation
3 / 5
Product
2 / 5
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