Andersen Sweeps Top Three Spots in “Outstanding Customer Satisfaction with Windows and Patio Doors”
First time in J.D. Power history one company holds the top three spots in the home improvement category
BAYPORT, Minn., July 20, 2017 – Andersen Corporation makes history with a sweep of the top three spots for “Outstanding Customer Satisfaction with Windows and Patio Doors,” according to the J.D. Power 2017 Windows and Patio Doors Satisfaction Study.
“Delivering a first-class customer experience and building brands people value and trust underlies this historic recognition,” said Jay Lund, Andersen Chairman and CEO. “I am very proud of the commitment and dedication Andersen employees have to delighting customers at every touchpoint.”
The J.D. Power Windows and Patio Doors Satisfaction Study, now in its 11th year, measures satisfaction among customers based on performance in five factors: appearance and design features; operational performance and durability; ordering and delivery; price paid for products and services received; and warranty.
American Craftsman, Andersen, and Renewal by Andersen received the top three highest numerical scores, respectively, among 10 companies in the J.D. Power 2017 Windows and Patio Doors Satisfaction Study, based on 1,904 total responses, measuring the experiences and perceptions of customers who purchased windows and/or patio doors in the previous 12 months, surveyed February- March 2017. Your experiences may vary. Visit jdpower.com.
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability.
About Andersen Corporation
Headquartered in Bayport, Minnesota, Andersen Corporation and its subsidiaries manufacture and market window and door products under the Andersen®, Renewal by Andersen®, Silver Line®, American Craftsman®, EMCO® and Weiland® brands. Andersen was founded in 1903 and employs nearly 11,000 people in locations across North America. Andersen is a privately held company. Visit us at andersencorporation.com.
About Renewal by Andersen
As the start-to-finish window replacement division of Andersen Corporation, Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process and an exclusive product, through one of the largest nationwide networks of window-replacement specialists. For a complimentary in-home consultation, or to view more information about Renewal by Andersen visit renewalbyandersen.com.
Renewal by Andersen